It is an operations HUB that details and integrates all the operations and software in your franchise or business to create one simple, easy to use operations manual…

It is:

The process we use to successfully identify the systems you need to run your franchise group or business
The process we use to capture and document the systems on a platform of your choice
And a preferred software platform to house your whole business or franchise operations system securely and simply in a HUB that integrates every piece of software with your operations manual

We have designed FranSystems® as the best, fastest, most effective way for you to take your business, business concept or existing franchise to one which operates like a well-oiled machine.

This system hits the:



Every franchisor wants their system to meet...


A operatiing system needs to be so easy to use that every franchisee and every staff member is delighted to go there first to get the answer to that immediately urgent question. This removes the frustration many feel when they have to go to support staff for answers to questions about small details. In turn this means each will make the same decision, resulting in a happy, successful franchise group or business that always looks, feels and operates the same.


Operating systems need to be comprehensive enough to get the job done well but not so comprehensive that users drown in difficult to follow. The carefully constructed process we use to get the essential operating procedures down simply and effectively, mean that your system will be both user friendly and cover everything you need covered.


Above all a business or franchise system needs to be secure. Secure from hacking. Secure from staff misuse. So we give you custom permissions granted around both individual user needs and roles to give you full control over who can see, edit and delete systems. Our state of the art servers make for a safe environment.


In today’s digital environment, every business or franchise runs on a myriad of software systems which need to be brought together so they can be accessed quickly and efficiently. FranSystems® operations HUB does just that. Your operations are stored in our central secure software system that can be linked both within the system and out to other systems so it is easy for your team to locate, use and improve everything. This means your support team and trainers focus on showing how to use the hub as a first port of call - making training and support more efficient and more effective.

Create a successful and happy business or franchise team - just what every business owner and franchisor loves...

How do we do this?

Through four simple steps.

First work out the big picture of your franchise group

Core Business or Franchise Structure

The process begins with a strategy session to work out
The exact product you want to deliver to your ideal client
The personality and skills your franchisee or key staff will need to do that job
The likely skill gap they will have for running their own business
The support they will need to give them the best chance of success in business
Use this information to work out:
Key tasks for your business or franchise group and place them into new organisation and departmental structure
The structure and main headings for your operations manualswo

Then develop the detail within our
easy to use, secure software system

Once you know who is responsible for broad system areas:
You can capture the way the team is currently completing and delivering your product/service.
You can capture the detail easily online via live recording and or video recordings from which you extract that valuable information
You can create operations which may include the original video recording, a written process, checklists, flow chart and other supporting material such as scripts, forms email templates and so on. If you are in one of our Franchise Programs, you get guides and templates to develop the franchise and administration parts of your operations
Having great systems is one thing, but keeping them formatted and organised consistently – and easy to find – is another. We have our own cloud-based software solution with guides and training suitable for the more complex structure of a franchise group – FranSystems®. Because your systems will be in this easy to use, secure, cloud-based platform, FranSystems® will quickly become the heart of all your systems and training.


FranSystems® is a an operations system that is…

Easy to put together
Easy to use
Easy to keep up to date

And we can work with you to make the task even simpler

Not sure this process is for you?

Take advantage of our free 20-minute phone consultation to find out more

See the results... Achieved by our clients

Dave Jenyns
Melbourne SEO and Video

Great writers are hard to find, so when you do find them, it's important to keep them close. That's one of the reasons I've worked with Prue Keen over the years. She is the diamond in the rough who has a great, rounded skills set including copywriting, systems and processes documentation and general writing skills. We often work with Prue directly and even send our clients to her.

Being quick, cost effective and with a great attention to do detail - Prue Keen is highly recommend.

Simon & Sandra Allars
Age Well Mobile Massage

Simon & I have been involved with Prue Keen for over three years and she was instrumental in guiding us through the franchise process for our business. Prue has an eagle eye for detail and a sharp acumen for systemisation and efficiency. We found her experience invaluable as we worked through the operations manuals for both franchisee and franchisor. Prue has the ability to cut through masses of information and bring clarity and focus on what is really necessary to achieve a good outcome for everyone.

We have no hesitation recommending Prue to anyone seeking assistance in the professional writing arena.

Case Studies

National Drones
National Drones

In 2015 over a beer Brad Aylet and Kevin Scrimshaw came up with the concept of National Drones. They met Franchise Simply at the August Melbourne Franchise Expo that year and completed their Franchise Success Path Program in record time to launch their franchise spectacularly at the Sydney Franchise Expo in March 2016. They were buried in enquiries all weekend and it was clear already that their exciting new franchise model had taken off. We worked closely with them at three more expos that year and the growth was such they that they have barely needed to do any promotion since. It was also in 2016 that they merged with Fly UAS pilot training school. The next year they opened a Brisbane office and a respected strategic business partnership invested in the company. This enabled them to open in New Zealand in 2018 and continue their impressive growth overseas.


Aziz Elali had operated a number of businesses over the years, including Pizzarazzi, his premium quality edgy and fun concept pizza outlet when he approached Brian to help him franchise and grow his boutique group. Pizzarazzi has now expanded to five outlets in Tasmania.

We've helped all these systems grow better businesses!

Base Zero
A Clean Move Group
Learners Driver Training
Age Well Mobile Massage
Dress For A Night
Kebab Nation
What is FranSystems? March 8, 2018